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Contact

We’d love to meet your flock.

We are honored to care for your feathered and exotic family members. Whether you are scheduling a wellness visit, requesting a consultation, or have questions about your pet’s care, our team is here to help.
Phone

Call or Text

(516) 743-0823

Weekday questions, urgent concerns, and everything between.

Booking

Book Online

Book Appointment

Pick a time that works — our booking system handles the rest.

Email

Email Us

jb@wanderingwingsvet.com

Records, referrals, and anything that isn’t time-sensitive.

General Contact Information

Office Hours

Our team is available for appointments, scheduling, prescription requests, medical record inquiries, and general client support during the following hours:

Monday – Friday
8:00 AM – 6:00 PM (Eastern Time)

Appointments are available by reservation and may include mobile house calls, telemedicine consultations, and scheduled veterinary nurse appointments.

After-Hours Emergency Phone Consultation

Medical emergencies don’t always occur during regular business hours. For both new and established clients, Wandering Wings offers limited after-hours emergency phone consultation services with our exotics nurses to help determine the safest next steps for your pet.

Monday – Friday

  • 7:00 AM – 8:00 AM (ET)
  • 6:00 PM – 10:00 PM (ET)

Saturday & Sunday

  • 10:00 AM – 6:00 PM (ET)

A discount for this service is offered to established clients. If an appointment is scheduled within 24 hours of the emergency phone consultation, the fee for the consultation will be credited for both new and established clients.

Please note that after-hours consultations are intended to provide medical guidance and triage. If your pet requires immediate lifesaving treatment, hospitalization, oxygen therapy, surgery, or continuous monitoring, we may recommend proceeding directly to the nearest emergency veterinary hospital.

Calling Our Office

Our telephone lines are monitored during our published business and on-call hours.

If you reach our voicemail, please leave:

  • Your full name
  • Your pet’s name and species
  • A telephone number where you can be reached
  • A brief description of your concern

Messages are returned as promptly as possible according to medical urgency.

Emails and text messages are also reviewed throughout normal business hours; however, they should never be relied upon for life-threatening emergencies or time-sensitive medical situations.

Emergency Situations

If your pet is experiencing any of the following:

  • Difficulty breathing
  • Collapse or inability to stand
  • Severe or uncontrolled bleeding
  • Repeated seizures
  • Major trauma or suspected fractures
  • Egg binding
  • Heat stroke
  • Suspected toxin exposure
  • Sudden paralysis
  • Severe pain or rapidly deteriorating condition

Please do not wait for a callback. Proceed immediately to the nearest emergency veterinary hospital. Once your pet has been stabilized, we are happy to coordinate with the emergency team and provide ongoing follow-up care in the comfort of your home whenever appropriate.

After-Hours In-Person Veterinary Consultations

After-hours in-person consultations are available by request and are subject to veterinarian availability. After-hours consultation fees apply; members of the Wandering Wings Concierge Care Program receive preferred pricing.

Our Commitment to You

At Wandering Wings, concierge veterinary medicine means more than exceptional medical care—it means accessibility, communication, and a lasting partnership with every family we serve.

Whether we’re visiting your home, answering a late-night question, coordinating care with a specialist, or celebrating another healthy year together, our goal is to provide compassionate, evidence-based medicine with the personalized attention your feathered and exotic companions deserve.

We look forward to welcoming you to the Wandering Wings family.

Send a Message

Tell us about your companion

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SERVICE AREA

Based in Long Island, NY — serving Metro‑NY, Connecticut, Maine, Rhode Island and South Florida

A mobile concierge practice — availability varies by location and scheduling demand. Travel fees may apply outside the primary service area; we’re happy to estimate before you book.
HOURS

Monday – Friday, 8:00 AM – 6:00 PM (Eastern Time)

Appointments are available by reservation and may include mobile house calls, telemedicine consultations, and scheduled veterinary nurse appointments. After-hours emergency phone consultation hours are listed above.
EMERGENCIES

Birds hide illness. When in doubt, call.

Difficulty breathing, bleeding, trauma, seizures, collapse, egg binding, or toxin exposure — contact us immediately. Depending on your bird’s condition we may direct you to the nearest avian-capable emergency hospital.
Found an injured wild bird or animal? Native wildlife needs a licensed rehabilitator — we can point you to the right one.